Frequently Asked Questions
Please contact us for any other questions
WHAT IS THE MAXIMUM HEIGHT AND LENGTH OF A FITTED WARDROBE?
All of our wardrobes are made to measure so we can fit a wardrobe into any space, The height or length will not be an issue. When the designer calls to the customers house and will advise on best options available.
DO YOU OFFER MATCHING BEDROOM FURNITURE
Yes, we do offer a very wide range of additional furniture in matching colour and designs. Customers can choose from matching bedside tables, chests of drawers, with matching headboards, dresser units or all sorts of shelving’s. With all these options you also get the choice of any size.
DO YOU INSTALL SLIDING WARDROBE FOR ME?
Yes we will install your fitted sliding wardrobe. Because our wardrobes are made to measure and require additional fitting at our customers` homes, a service which is provided by our dedicated fitting team.
WILL MY WARDROBE BE FIXED TO EXISTING WALLS?
All of our wardrobes are fitted to existing walls.
DO YOUR WARDROBES HAVE BACK PANELS?
Nowadays fitted wardrobes tend to come without back panels. Often the back walls of buildings room acts as a back wall for the wardrobe. If you prefer to have a matching colour back panel for your wardrobe simple ask your designer to add one.
HOW LONG DO I HAVE TO WAIT TO HAVE WARDROBE FITTED?
Three to four weeks, we will give the customer a fitting date and when they are ready to go ahead with their wardrobe order, so they know when and what time the fitting team will arrive.
HOW LONG WILL IT TAKE TO FIT MY WARDROBE?
Usually our fitting team are able to finish fitting in one day. In rare cases where this will not be possible, the team will advise you and will come back next day to finish fitting.
HOW STRONG ARE THE SHELVES INSIDE THE WARDROBE?
All of our shelves will be safe and secure as well as all of our other internals.
ARE YOUR WARDROBES EXPENSIVE?
Because all our furniture is made to measure to your specifications with a variety of possible finishes, it’s sometimes hard to predict how much an end product would cost. The best way to find out is to call in to the showroom or arrange a designer visit.
WHAT IS THE MINIMUM DEPTH REQUIRED?
With shallower spaces we will use back to front hanging on any depth shorter than 24inches, Our recommended depths from 24 inches onwards depending on customers requirements.
WHAT IS THE WARRANTY PERIOD?
Urban Bedrooms offers 10 years warranty. on all wheels and mechanism’s, but if you have any other issues please don’t hesitate to ring were we will try and aim to help you any way possible.
HOW DO I GO ABOUT BUYING A NEW WARDROBE?
Most of our customers begin by obtaining a price estimate for their new fitted sliding wardrobe. If you have the measurements of your available space and an idea of storage needs we can provide an indication of the price over the phone or you can obtain one by visiting our store.
To obtain an accurate price one of our designers will have to visit your home and discuss your storage needs. They will also produce a design of your sliding doors and other matching furniture , headboards, bedside tables, dressers and chest of drawers. To book a design appointment please call 0191 252 2042.
Usually it takes whole day to complete installation. When the fitting is finished you will be asked to check your new furniture and pay the balance.
PAYMENT INFO
25% deposit to be paid on order of wardrobes, then full balance to be paid on day of completion. We accept Cash, Or Card.